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Etimad Platform, affiliated with the National Center for Government Resource Systems, achieved fourth place in the 2025 Digital Experience Maturity Index issued by the Digital Government Authority, advancing two places compared to 2024. The platform achieved a score of 91.43%, at an advanced level. Etimad Platform also topped the digital platforms in the Technology and Tools perspective, achieving first place with a score of 96.33%, at a distinguished level. This was according to the evaluation results announced on Wednesday, which included 50 government platforms.​

The Etimad Platform secured the second position among government platforms in the 2026 Digital Experience Maturity Index released by the Digital Government Authority, improving by two ranks compared to 2025. It achieved a score of 94.36%, classified as Advanced, in the evaluation results announced on Wednesday, which covered 59 government platforms. Etimad topped the digital platforms in several primary and secondary indicators, most notably the sub‑indicator for digital inclusiveness, where it ranked first with 90.40% at an Advanced level. This indicator reflects awareness of the importance of designing services that meet the needs of people with disabilities and the elderly, enabling them to use the services independently and effectively. The platform also led in the complaint handling perspective, achieving first place with 98.15% at a Distinguished level. In the technology and tools perspective, it ranked second with 97.22% at a Distinguished level, and in the user experience perspective, it placed third with 94.59% at an Advanced level. The CEO of the National Center for Government Resource Systems, Engineer Yousef bin Abdulrahman Al-Hargan, affirmed that this digital leadership of the Etimad Platform reflects the Center’s commitment to elevating the quality of government resource system services. He noted that this progress results from cumulative work centered on the beneficiary, delivering smoother and more reliable digital solutions. He explained that the platform has now become a comprehensive digital umbrella that supports government entities through integrated services covering financial, human, procurement, and supply‑chain aspects, thereby enhancing operational efficiency and increasing transparency. It is worth mentioning that the Etimad Platform is one of the national platforms that provide financial, human, procurement, and supply‑chain resource management services. It achieves integration among the governmental, private, financial, and banking sectors, and individuals, which enhances the efficiency of digital services, improves the business environment, and enables the provision of government resource data. This empowers decision‑makers across all regulatory and supervisory bodies to contribute to higher transparency, integrity, and more efficient government spending.

The Ministry of Finance, in partnership with the National Center for Government Resource Systems, has announced the launch of the Financial Claims Service through the “Etimad Platform.” The service enables private-sector entities to carry out their projects and financial transactions in accordance with the highest standards of efficiency and transparency, as part of the Ministry’s efforts to achieve the objectives of Saudi Arabia’s Vision 2030. Assistant Minister of Finance for Financial Affairs, Yasser Al-Qahtani, explained that the launch of the service comes as part of the government’s continued support for the private sector, enabling it to contribute to economic growth and achieve the objectives of Saudi Vision 2030. He noted that the service reflects the Ministry’s core values of transparency, partnership, achievement, and commitment. The service offers several benefits, including enabling both private-sector entities and government agencies to submit financial claims for contracts, preventing duplicate financial claims by either party, and allowing private-sector entities to track the status of their financial claims and obtain completion certificates. It also facilitates the tracking of procedures for issuing payment orders and processing payments for all claims, without exception, once the required supporting documentation has been completed in accordance with the terms of the contract. He further noted that the Financial Claims Submission Service enables private-sector entities to submit financial claims directly to government agencies through the Etimad Platform and complete the payment-cycle procedures electronically. Performance is also monitored through Service Level Agreements (SLAs). The Etimad Platform has achieved a significant transformation in services related to tenders, contracts, payments, employee financial entitlements, revenue collection, and other services provided to beneficiary sectors. This reflects the scale of efforts undertaken to digitally transform public financial procedures. The Ministry of Finance called on contractors and suppliers to register and take advantage of the Financial Claims Submission Service by visiting the Etimad website at etimad.sa.

The National Center for Government Resource Systems won the Global Excellence Award for Best Project Management Office for 2022, presented by the Project Management Institute (PMI), in recognition of its efforts in implementing best practices and global methodologies in project management and fully automating its procedures. This coincided with the Kingdom hosting the first Project Management Offices Summit on November 3, organized by the Project Management Institute, Saudi Arabia branch.

National Center for Government Resource Systems CEO Welcomes Kuwait’s Anti-Corruption Authority President in Riyadh

The National Center for Government Resource Systems participated in LEAP 2026, where it showcased the success story of “Etimad Auction” on the Digital Saudi Stage. The auction is a digital platform dedicated to the sale of government movable assets by government entities, enabling private-sector beneficiaries and individuals to participate in bidding. “Etimad Auction” supports several auction methods through integration with government resource systems, contributing to the governance of government movable-asset sales procedures and maximizing returns from government assets and properties. The Center’s participation also included an honoring ceremony held by the Digital Government Authority, recognizing the Etimad Platform for achieving second place, with a score of 94.36%, among digital platforms in the 2026 Digital Experience Maturity Index. The annual index aims to measure the maturity of government platforms and services based on a number of perspectives and dimensions. It consists of four main perspectives: beneficiary satisfaction, user experience, complaint handling, and technologies and tools, in addition to the Digital Inclusivity sub-index. In the same context, the Center was also honored for completing the integration of 100% of its services into “Tawakkalna,” the national unified application. The services added during this phase include the Financial Rights Service, Government Payments Inquiry Service, Government Transportation Service, and Annual Returns Inquiry Service, enabling beneficiaries to access the Center’s services through the application. It is worth noting that the National Center for Government Resource Systems is responsible for managing and developing government resource system services through integrated, beneficiary-centric digital solutions covering financial and human resources, procurement, and supply chain management. These efforts contribute to enhancing operational efficiency, increasing transparency, and providing beneficiaries with a smoother and more reliable experience.

Today, the Kingdom of Saudi Arabia celebrates the 93rd National Day for the Kingdom's unification, renewing loyalty and belonging to the country and expressing love and appreciation for it. The day is a source of pride and dignity in its rich history and continuous progress under the slogan "We Dream and Achieve," reflecting the ambitious and optimistic spirit that the Kingdom and its people have in achieving positive goals and transformation. It also serves as an expression of the Kingdom's will to achieve economic, social, and developmental progress, diversify the economy, and promote innovation and leadership. His Excellency the CEO of the National Center for Government Resource Systems, Eng. Yousef Abdulrahman Al-Hargan, on his own behalf and on behalf of the Center's employees, congratulates the Custodian of the Two Holy Mosques, King Salman bin Abdulaziz Al Saud, and His Royal Highness Prince Mohammed bin Salman bin Abdulaziz Al Saud, Crown Prince and Prime Minister (may God protect them), on the occasion of KSA's 93rd National Day. His Excellency said: "On the occasion of National Day, the meanings of pride and sincere belonging to the homeland are embodied, and we recall its historical achievements since the unification of the Kingdom at the hands of the founding leader Abdulaziz bin Abdulrahman Al Saud, may God have mercy on him, until the era of the Custodian of the Two Holy Mosques King Salman bin Abdulaziz Al Saud (may God grant him success), an era full of nationwide success and various ambitious goals. We strive toward a prosperous future, fulfilling the Kingdom's Vision 2030, which aims to make our nation a pioneering and successful global model." His Excellency concluded by saying: "We ask God to preserve this country, to maintain its security and stability, under the leadership of our wise government, and to preserve the Custodian of the Two Holy Mosques and His Highness the trusted Crown Prince, and to guide them to what is best for this beloved country." NCGR works to achieve the Kingdom's Vision 2030 aspirations by digitally empowering the Kingdom with regard to its government resources. It manages change by adopting digital solutions through a group of services and products via the Etimad platform and other systems, in addition to enhancing the data infrastructure and its reliability and supporting small and medium enterprises, local content, increasing competitiveness, providing opportunities, measuring performance indicators, standardizing procedures, and integrating beneficiaries.

NCGR launched the government ERCAB service via the “Etimad” platform to facilitate government travel procedures within the framework of enhancing the digitization of government services for public sector employees, in addition to other government services such as scholarships and medical trips for non-public sector employees. This service resulted from a qualitative partnership between NCGR, the Ministry of Finance, the Expenditures and Projects Efficiency Authority "EXPRO" and SAUDIA Airlines, aiming to facilitate government travel procedures by enhancing and developing services for beneficiaries through unified e-procedures. This service enables beneficiaries to acquire travel tickets by using integrated digital procedures to improve operational efficiency in government authorities, by reducing several procedures, from application filing to ticket issuance. Such service is distinguished by the issuance of ERCAB orders and travel tickets electronically in addition to the possibility of amendment of booking dates at any time upon issuance of approval for public sector’s employees, as well as cancellation of approved ERCAB order prior to ticket issuance easily and simply by contacting SAUDIA. This service strives to deliver a unique digital experience for all government authorities and public sector employees, including civilians and military personnel, as well as individuals, including residents, citizens, and visitors. It is worth noting that NCGR works to provide various services and products via unified and integrated systems to enhance the quality of e-services in government financial transactions, improve innovation, utilize modern technologies, and optimize beneficiaries’ experiences.​​​

The National Center for Government Resource Systems launched the "Reports and Indicators" product on its Etimad platform. The product enables the government and private sectors to use the capabilities of business intelligence and big data to obtain the necessary information and reports that analyze indicators, evaluate performance, and monitor the progress of financial operations. This product provides interactive executive and leadership dashboards and operational reports enabling the government sector to view their respective data on Etimad. It also allows the private sector to review its reports and indicators through a general, detailed, or advanced dashboard of contract data, accounts receivable, and current open offers. This product launch is a robust contribution that enhances the performance and productivity of both sectors by enabling financial planning. The Reports and Indicators product launch aims to save beneficiaries’ time and effort in accessing reliable, accurate, and fully transparent data, allowing organizations to use available data effectively while allowing for a more informed and efficient decision-making process. ​The Center seeks to provide comprehensive solutions through a unified, integrated system aimed at raising the quality of online services in government financial transactions, increasing competitiveness and providing opportunities, improving user experience, measuring performance indicators, and standardizing procedures and integration among beneficiaries.

​The National Center for Government Resource Systems (NCGR) participated in the Saudi Digital Pavilion at the Gartner IT Symposium/Xpo 2022 in Barcelona. It included a review of the most notable cutting-edge digital services and products, including the "Etimad" platform, with the goal of evaluating the efforts of the participating government agencies and the Kingdom's accomplishments in the field of digital transformation to confirm its global leadership in this field.​

The National Center for Government Resource Systems (NCGR) participated in the second edition of "LEAP", the largest technical conference in the world, which was held in Riyadh for four days, from February 6 to 9, under the title "Towards New Horizons". This came as part of the participation of government entities in the Saudi Digital Pavilion, with the aim of reviewing the present and future of digital services aimed at enhancing the culture of integration between government entities through joint cooperation, in line with the digital governance strategy in the Kingdom. The NCGR reviewed and presented a number of qualitative digital services and products that provide many solutions through unified and integrated systems aimed at raising the level of quality of electronic services in government financial transactions, including the electronic payment service for government services, the government transportation service (ERKAB), which was officially launched for all government agencies, and the government tenders and procurement service, the service of inquiring about the financial rights of individuals, and the government payments service. The conference attendees were keen to learn about those digital products and services that come within the framework of the NCGR's efforts and vision to create unified and integrated systems to improve productivity, operational and spending efficiency, and to build data capabilities and business intelligence to support digital government programs in line with the Kingdom's Vision 2030 goals. In addition to raising technical awareness in a way that strengthens the Kingdom's position as a major enabler of technology and innovation and a meeting place for technical thought leaders, the "LEAP" conference, which was attended by more than 700 speakers and 900 companies, focuses on the future of technology and its effective role, finding creative solutions to the challenges facing the sector, as well as raising technical awareness.

​The National Center for Government Resource Systems (NCGR) participated in BIBAN 23 Forum, which was hosted by the Small and Medium Enterprises General Authority "Monsha'at" at Riyadh International Convention and Exhibition Center, from March 9 to 13, 2023, with the theme "Opportunities Create Leadership". The NCGR, through its participation at the "Empowerment Gate" (BAB ALTAMKEEN), presented and reviewed its work and efforts through the products and services of the "Etimad" platform, which aims to create various beneficial effects on the Kingdom's economy, as the NCGR is concerned with providing many solutions through unified and integrated systems aimed at raising the level of quality of electronic services in government financial transactions, promoting innovation and the use of modern technologies, supporting small and medium enterprises and local content, increasing competitiveness and providing opportunities, and improving the experience of beneficiaries, as well as measuring performance indicators and standardizing procedures and integration between beneficiaries through the Etimad platform. On the sidelines of the forum, an agreement was signed between the NCGR and the Social Development Bank, with the aim of inquiring about data and enabling easy and reliable access to it. Additionally, a workshop on "The Journey of Private Sector Beneficiaries on Etimad Platform" was presented, and many entrepreneurs and interested parties attended. The National Center for Government Resource Systems’ participation in the BIBAN 23 Forum was part of the NCGR's desire to attend local and international events, exhibitions, and conferences in order to review and present the system of digital solutions it offers, which contribute to the Kingdom's journey toward digital transformation.

NCGR provided a service to inquire about government payments via the "Etimad" platform, which enables citizens, residents, and visitors to inquire about government payments and review the details of Ministry of Interior payment transactions, and the service will soon be available for the payments of all government authorities. Such self-service saves time and effort, as the beneficiary can identify the details of the transactions that they paid or canceled. Further, via the "Etimad" platform, the service makes it possible to inquire about the total recoverable balance remaining for a specific sector of the Ministry of Interior, as well as to clarify the balance’s payments and bank particulars electronically within a few minutes without the need to refer to the concerned authority. The “Etimad” platform has adopted an easy and simplified mechanism for the service so that beneficiaries can view payment details by selecting the query method, either “beneficiary number” or “customer number”, and by using the available search options, including (sector - service - payment date from - to), in order to facilitate access to payment data for beneficiaries, including citizens and residents. The government payments service is included in the scope of NCGR's products and services system, which aims to support government efforts to improve the digital transformation of government financial transactions in order to achieve the objectives of Saudi Vision 2030 by providing beneficiaries with high-quality services and solutions that adhere to international standards. This service stems from NCGR's keenness to enhance the work of digital government, in addition to developing extremely precise digital products and services for all community members, both citizens and residents. NCGR’s CEO, Eng. Yousef Abdulrahman Al-Hargan, clarified that NCGR is working to improve the quality of digital solutions in line with Saudi Vision 2030 by providing distinguished digital services, optimizing beneficiaries’ experiences through unified and integrated systems, and enhancing e-services in government financial transactions through innovation and the use of modern technologies.

His Excellency the Minister of Finance and Chairman of the Board of Directors of the National Center for Government Resource Systems, Mr. Mohammed bin Abdullah Al-Jadaan, launched the Center's website, www.ncgr.gov.sa, on Tuesday, 28 Safar 1443 AH, corresponding to October 5, 2021. This launch reflects the Center's commitment to developing its electronic infrastructure. On this occasion, His Excellency Al-Jadaan emphasized the importance of launching the Center's website as an effective communication channel between the Center and its beneficiaries. He explained that the website will be a significant qualitative addition to the financial system and anticipated that its diverse functions will have numerous positive impacts on the national economy by raising the quality of services, promoting innovation, increasing competitiveness, providing opportunities, measuring performance indicators, standardizing procedures, and fostering integration among beneficiaries.

The Ministry of Finance, through the National Center for Government Resource Systems and in cooperation with the Digital Government Authority, launched an electronic payment service for government service fees via the government entities' collection system. This service allows beneficiaries to pay their service fees through the platform of each government entity that utilizes the service, using various banking payment methods: Mada, Visa, Mastercard, and SADAD. This service is part of the Ministry's efforts to develop and regulate the financial technology infrastructure for government entities and to facilitate access for beneficiaries by providing unified and integrated digital services, in line with its endeavors to achieve the Kingdom's Vision 2030.

​The National Center for Government Resource Systems has crowned its digital efforts by ranking 21st among top government entities, achieving the Innovation Stage with a score of 90.93% in the 2025 Digital Transformation Index. The Center also ranked 2nd among the top 15 government entities in the technology, transportation, and media sector. Moreover, the Center ranked among the highest-performing government entities in digital transformation for 2025, achieving the Innovation Stage (90.93%), securing 21st place overall, and 3rd place as one of the top 10 government entities in the technology, transportation, and media domain.

The National Center for Government Resource Systems achieved advanced maturity levels in institutional excellence, earning two internationally accredited certifications from the P3M3 model issued by the British organization Axelos. The Center attained Level 5 in Project Management maturity—the highest level in the model—in addition to achieving Level 4 in Program Management and Portfolio Management maturity. This accomplishment reflects the Center’s commitment to applying global best practices and delivering a meaningful impact on the efficiency of government performance.

The National Center for Government Resource Systems was ranked among the top five government entities in the Risk Management and Business Continuity perspective in the 2024 Digital Transformation Measurement cycle, on the sidelines of the Internet Governance Forum activities.​​

The Local Content and Government Procurement Authority and the National Center for Government Resource Systems signed a cooperation agreement to automate local content procedures in government procurement. This will be achieved through the operation and development of the Local Content Portal, its integration with the government's electronic financial services platform, "Etimad Platform," and the provision of technical support and necessary enablers to activate the portal and all its services. The agreement was signed by Mr. Abdulrahman bin Abdullah Al-Samari, CEO of the Local Content and Government Procurement Authority, and Eng. Yousef bin Abdulrahman Al-Hargan, CEO of the National Center for Government Resource Systems. The scope of the agreement includes eight main areas: customer service, business analysis, and quality assurance.

The National Center for Government Resource Systems signed a memorandum of understanding with the Saudi Contractors Authority to enhance cooperation in areas that serve the organization of both parties and contribute to achieving their shared objectives. The agreement also aims to raise awareness and transfer knowledge to contractors regarding the products and services of the Etimad platform. This took place on the sidelines of the third annual Excellence in Contracting Sector Awards ceremony held in Riyadh. The memorandum was signed by Eng. Yousef bin Abdulrahman Al-Hargan, CEO of the National Center for Government Resource Systems, and Mr. Abdulmajeed bin Mohammed Al-Rashoudi, Secretary General of the Saudi Contractors Authority.